Delivery

• What are your delivery options and pricing?
• What are the delivery rules and restrictions?
• Where is my order?
• How can I track my order?
• My order is past the delivery date, what should I do?
• Can I collect my order in store?
• I am missing my order tracking number, what should I do?
• My order has been damaged, what should I do?
• My order has been lost, what should I do?
• What countries do you deliver to and what are the delivery options?
• What does my order status mean?
• How long does delivery take?
• My order is marked as delivered to a safe place, but I do not recognise the location, what should I do?
• Are there exclusion areas for Next Day Delivery?
• What if I’m buying a gift for someone and shipping outside of the UK?
• I’m paying for my order in euros, will I still have to pay customs charges?
• My order is being shipped outside the UK, will I have to pay customs charges?
• Do you deliver to APO/FPO/PO Boxes?
• My order has arrived damaged, what are my options?
• What happens if I'm out when my order is delivered?
• Can I have my order sent to multiple addresses?
• I can’t find the item I am looking for online, what should I do?
• Can I place an order over the telephone?